When you place an order to purchase goods from the site, and we have approved your payment details, we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provided on your order form.
Delivery Times (Galicia, Spain and all other countries within the European Union)
Standard delivery should take around 10 working days from the date of despatch. Please allow at least 4 days to lapse before contacting our Customer Service department to track your goods. Please do let us know if you order is deadline bound as we are able to arrange faster courier deliveries where necessary.
Delivery Times (International Delivery - USA and Rest of the world)
Delivery should take 2 weeks from the date of despatch.
If for any reason you need to cancel or change your order that you place, please contact us for return instructions as soon as possible. You may return any item within 14 days of the date of despatch in its original condition (i.e. unused and unworn) for an exchange or refund of the price you paid for the item. Please note GalicianShop.com will not pay for the cost of return postage unless the goods are faulty or damaged. When sending your return please use a recorded delivery service as we cannot be held responsible for goods not received.
We accept online payment in a secure environment by credit card. We currently accept Visa, MasterCard, American Express, most debit cards with either a Visa or MasterCard logo, Maestro, Solo, and PayPal. All transactions are shown in € Euro. GalicianShop.com uses PayPal's Secure Server Technology to handle all transactions and to ensure that all personal information is protected to the highest standards.
What if I don't want to pay by credit/debit card? No problem! We do provide an alternative method of ordering by International Bank Transfer. Before you complete your order, you will be given the choice to pay by Bank Transfer. Choose the Bank Transfer payment option and you will be given our Bank details and the payment instructions.
All prices quoted on this website are accurate at the time of publication and are quoted in Euro (€) and where appropriate are inclusive of sales tax (VAT as Value Added Tax) at the current rate. VAT tax on your order is calculated before checking out, as you enter your shipping address on our system.
VAT tax for EU customers
If your order is being sent to a member state of the EU then the selling price will include VAT at the current rate. VAT tax on your order will be calculated before checking out, after you enter your shipping address on our system.
Tax-free shopping for non-EU customers
If your order is being dispatched to a destination outside the European Union (EU) then your sales tax will be zero. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.
To the extent permitted by law, we shall not be liable to you for any direct, indirect or consequential delay, loss or damage and we shall have no liability to you for any direct or consequential delay or loss that is caused by any event or circumstance beyond our reasonable control.
While GalicianShop.com uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and GalicianShop.com will not be responsible for any errors or omissions or for the results arising from the use of such information.
While GalicianShop.com takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
The entire liability of GalicianShop.com under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
GalicianShop.com will notify users of any material changes to the Terms and Conditions by publishing a notice of such changes on the home page of this website.
We hope that you enjoy your purchase from GalicianShop.com
All orders taken using Secure Server based in the U.S. Please read our Terms and Conditions and Privacy Policy for details.