Shipping and Delivery Information

 

Shipping and Delivery Information

When you place an order to purchase goods from the site, and we have approved your payment details, we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provided on your order form.

Delivery Times (Galicia, Spain and all other countries within the European Union)
Standard delivery should take around 10 working days from the date of despatch. Please allow at least 4 days to lapse before contacting our Customer Service department to track your goods. Please do let us know if you order is deadline bound as we are able to arrange faster courier deliveries where necessary.

Delivery Times (International Delivery - USA and Rest of the world)
Delivery should take 2 weeks from the date of despatch.

Returns Policy

If for any reason you need to cancel or change your order that you place, please contact us for return instructions as soon as possible. You may return any item within 14 days of the date of despatch in its original condition (i.e. unused and unworn) for an exchange or refund of the price you paid for the item. Please note GalicianShop.com will not pay for the cost of return postage unless the goods are faulty or damaged. When sending your return please use a recorded delivery service as we cannot be held responsible for goods not received.



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